LYTEXA · Legal

Privacy Policy

1. Data Controller

The entity responsible for data processing on this website is:

2. General Information on Data Processing

The protection of your personal data is very important to us.

We process personal data exclusively in accordance with legal regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Use of our website is generally possible without providing personal data.

If individual functions or services require personal data, this is done exclusively on a voluntary basis or for the purpose of fulfilling a contractual relationship.

3. Hosting

This website is hosted by the following provider:

When you visit the website, the hosting provider automatically collects so-called server log files. In particular, the following data may be processed:

• IP address
• Browser type and browser version
• Operating system used
• Referrer URL
• Time of the server request
• Hostname of the accessing computer

Processing is carried out to ensure technical operation and system security.

The legal basis is Art. 6(1)(f) GDPR.

A contract for data processing has been concluded with the hosting provider in accordance with Art. 28 GDPR.

4. Collection and Processing of Personal Data

Personal data is collected only if you voluntarily provide it to us or if it is necessary for the fulfillment of a contract.

This applies in particular to:

• Registration of a customer account
• Ordering digital products
• Contacting us via email or form
• Payment processing
• Provision of downloadable files

The following data may be processed in particular:

• Name
• Company name
• Billing address
• Email address
• Payment information
• Order details
• Download information

5. Shopify and Order Processing

We use Shopify to operate our online store. The provider is Shopify International Limited, 2nd Floor, 1–2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.

As part of the use of our online store and the ordering process, personal data may be processed by Shopify where necessary to provide the store, manage customer accounts, process orders, and fulfill contracts.

The data processed may include, in particular, contact details, billing information, order information, customer account information, IP address, and technical usage data.

The processing of data necessary for the performance of a contract or for taking steps prior to entering into a contract is based on Article 6(1)(b) GDPR. Where processing is necessary for the secure and efficient operation of the online store, it may also be based on Article 6(1)(f) GDPR.

Further information on data processing by Shopify can be found in Shopify’s privacy policy.

6. Payment Providers

We use external payment service providers to process payments.

Depending on the selected payment method, payment data is processed directly by the respective provider.

The privacy policy of the respective payment service provider applies.

7. Digital Downloads

After a successful purchase, customers gain access to digital download files.

In this process, technical access data may be stored, in particular:

• Time of download
• IP address
• User account
• Downloaded files

This processing is necessary for the performance of the contract as well as for fraud prevention and security checks.

8. Contacting Us

If you contact us via email or the contact form, the data you provide will be stored for the purpose of processing your inquiry.

This processing is based on:

• Art. 6(1)(b) of the GDPR (contractual communication), or
• Art. 6(1)(f) of the GDPR (legitimate interest).

9. Cookies

This website uses cookies.

Cookies are used to provide the website technically and to enable certain functions of the online store.

These may include, in particular, the following cookies:

• Shopping cart cookies
• Login cookies
• Session cookies
• Security cookies

To the extent that cookies not strictly necessary for technical purposes are used, this is done exclusively on the basis of your consent pursuant to Art. 6(1)(a) of the GDPR.

10. Retention Period

Personal data is stored only for as long as is necessary for the respective processing purposes or as required by statutory retention obligations.

Retention periods under tax and commercial law remain unaffected.

11. Data Security

We take appropriate technical and organizational measures to protect personal data against loss, manipulation, or unauthorized access.

12. Changes to This Privacy Policy in Response to Changing Regulations and Laws

We reserve the right to amend this Privacy Policy as necessary, particularly in the event of technical changes or legal requirements.